House League Grades 5-7

Cancellation Policy

1. Policy Overview: This cancellation policy is designed to ensure mutual respect for time and commitments between the coaches and the client. All cancellations will be charged a $10 administration fee. 2. Cancellation Notice: Clients must provide at least 48 hours' notice if they wish to cancel a booked session. This allows the coach to manage their schedule effectively. 3. Notification Method: Cancellations must be communicated via email. This ensures that all communications are documented. 4. Late Cancellations: If a client cancels or reschedules a session with less than 48 hours, they will be charged for the full session fee, as this time could have been allocated to another client. 5. Exceptions: Exceptions to this policy may be made in case of emergencies or unforeseen circumstances. Client should communicate these situations as soon as possible. 6. Acknowledgement: Clients will be required to acknowledge understanding of this cancellation policy before commencing coaching services. 7. Policy Review: This policy may be reviewed and updated periodically to ensure fairness and effectiveness.

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